Important info about the event
Here are all the important info about Service Level Agreements (SLAs).
| Category: | Events |
| Event Category: | Webinar |
| Event Type: | Education and Training |
| Starting Date: | Dec 08, 2023 (Fri) |
| Last Date: | Dec 08, 2023 (Fri) |
| Event Status: | Expired |
| Organized By: | Skillpreceptor |
| Venue: | online |
| Event Add: | sheridan |
| City: | Sheridan |
| State: | Wyoming |
| Country: | United States |
| Event link: | https://skillpreceptor.com/training/455/preparation-guidelines-effective-slas |
Service Level Agreements (SLAs)
OVERVIEW
Service Level Agreements (SLAs) have become an important aspect of every company today. This is so primarily from the fact that most companies use some form of the service provider in the course of their day-to-day operations. In order for this to happen, an agreement typically an SLA is created that describes the type of service that will be provided by the provider to the client/customer. More specifically, an SLA is a contract that formally defines the service being performed by the provider in addition to detailing various aspects like roles, responsibilities, quality, scope, payment terms, and processes.
WHY SHOULD YOU ATTEND?
Companies today use service providers for a multitude of services ranging from communications (telephone and Internet connections), outsourcing software applications, and outsourcing data storage to processing business transactions. With so many viable options available to streamline operations by utilizing a service provider, we will assess the importance of the SLA and the specifics of establishing a sound and executable SLA.
AREAS COVERED
- Define the purpose of the service to be delivered.
- Discuss the types of SLAs.
- Develop a sound foundation for the SLA process.
- Assess the essential components of an SLA such as Governance and Risk Management.
- Discuss the importance of the legal (general council) role in the SLA process.
- Identify performance metrics for monitoring purposes.
- Establish success factors within the SLA.
- Build an action plan to assist in developing effective SLAs
WHO WILL BENEFIT?
- Executive Management
- IT Managers
- Purchasing and Procurement Managers
- Supply Chain Managers
- Accounting Managers
- Business Unit Managers
- Line senior executives responsible for company operations performance
- IT and quality assurance professionals
About speaker
Ms. Bosche is a graduate from Columbus State University, Columbus Georgia earning a Master’s Degree in Business Administration and a Bachelor’s degree in Accounting. Barbara has over 15 years of professional expertise in auditing, information technology audit, fraud investigations and accounting with numerous companies in the following industry sectors: financial services, healthcare, retail and manufacturing. Ms. Bosche holds three professional designations: Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Fraud Examiner (CFE).
FAQs about Event
Let's now talk about some of the most frequently asked questions about Event. These questions are based on need of users.
What is the starting date of the event?
Event will start from Dec 08, 2023.
What is the last date of the event?
Event will end on Dec 08, 2023.
What is the address of the event?
Sheridan.
What is the event website?
You can check out more info about the event at https://skillpreceptor.com/training/455/preparation-guidelines-effective-slas.
Event organizing country?
United States.
State Name of the event organizer?
Wyoming.
City Name of the event organizer?
Sheridan.
What is the area pin code of the event?
Area pin code for the event is 82801 .
Here you will find all the useful info about . If you think something is missing then let us know
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